Updated: 2026
Ft2 Privacy Policy — How We Protect Your Information
This document clearly explains how ft2 collects, uses, stores, and protects the personal information of Malaysian users. Your privacy is our priority, and we are committed to handling your data transparently and responsibly.
Information We Collect from Users
Ft2 collects several categories of information when you use our platform. This is necessary to ensure you receive services that are secure, accurate, and tailored to your needs as a Malaysian user.
Account information: Full name, date of birth, email address, phone number, and identity verification details required during registration. This information is used to verify your identity and keep your account secure.
Payment information: Transaction details in Malaysian Ringgit (RM) — including your chosen payment method, bank account number (masked), and deposit and withdrawal history — are recorded. ft2 does not store full card numbers or sensitive banking information directly.
Device and browser information: IP address, device type, operating system, browser type, and screen resolution are collected automatically for security, fraud detection, and user experience improvement purposes.
Usage data: Pages visited, games played, session duration, in-platform actions, and user preferences are collected to help us improve the interface and recommend relevant content.
- Personal account information
- MYR transaction and payment data
- Device and browser information
- Cookie and session tracking data
- Platform usage history
How Your Information Is Used
All information collected by ft2 has a clear and legitimate purpose. We do not collect data beyond what is necessary to provide our services.
Your account and payment information is used to process deposits, withdrawals, and betting activity. Without this information, secure financial transactions cannot be carried out on the ft2 platform.
Device and IP data is used to detect suspicious login attempts, prevent fraud, and ensure that only the legitimate account holder can access their account.
Account information and transaction history are accessed by the ft2 support team when you contact us for assistance, enabling us to resolve issues faster and more accurately.
Anonymised usage data helps us understand how users interact with the platform, allowing us to improve the interface, performance, and overall experience.
Cookies & Tracking Technologies
Ft2 uses cookies — small text files stored on your device — to enhance your platform experience. Cookies allow the platform to remember your preferences, maintain secure login sessions, and help us understand overall usage patterns.
There are three types of cookies used:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies: Stored on your device for a set period and remembers your preferences such as interface language and display settings.
- Analytic cookies: Collects anonymised usage data to help us understand which pages and platform features are used most.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the ft2 platform.
Data Storage, Security & Third-Party Sharing
All user data is stored on secure servers with industry-grade encryption. ft2 implements SSL protocols to ensure all communications between your device and our servers cannot be intercepted in transit.
Your data is retained for as long as your account is active or as required to meet our legal obligations. Once an account is closed, data will be held for the period prescribed by law before being securely deleted.
Ft2 does not sell, rent, or trade users' personal information to any third party for advertising or marketing purposes. Your data is not our product.
Information is only shared with licensed payment processors, technical service providers bound by confidentiality agreements, and authorities that require data on valid legal grounds.
User Rights Regarding Personal Data
As an ft2 user, you have certain rights regarding the personal information we hold about you. We respect these rights and will process all requests within a reasonable timeframe.
You have the right to request a copy of the personal information we hold about you. This request can be made via our support email.
If any information we hold about you is inaccurate or outdated, you have the right to request a correction via your account settings or by contacting ft2 support.
You may request the deletion of your account and personal data, subject to any legal retention requirements and the completion of any ongoing investigations.
Privacy Policy Updates & How to Contact Us
Ft2 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform improvements. Any changes will be published on this page with the latest update date.
Continued use of the ft2 platform after any changes are published will be considered acceptance of the updated policy. We recommend reviewing this page periodically.
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at: [email protected]. Our team will respond within a reasonable timeframe. For general enquiries, you may also refer to our FAQ page us.